Joensuu Autoklinikka

When booking through our online system, you reserve a vehicle class, not a specific brand or model.

• Our vehicle classes are based on the internationa
• You will see an example vehicle in the booking engine that represents the selected class
• The actual car may be a different brand or model than the example shown
• If you require a specific brand or model, please contact our booking centre

Fuel is not included in the rental price. The vehicle is provided with a full tank and should be returned with a full tank. If you prefer, you can return the vehicle without refuelling for an additional fee, which must be arranged no later than at the time of pick-up.

You can pay for your rental online at the time of booking or at pick-up using the most common debit and credit cards.

• Visa
• MasterCard
• American Express
• PayPal

Please ensure in advance that your payment method is accepted.

All our vehicles are insured in accordance with the Road Traffic Act.

• If a third party is involved, always contact the authorities and request them to attend the scene.
• Complete a damage report and submit the report to our office
• You are responsible for damages only up to the agreed deductible, in accordance with the rental terms.
• You can reduce the deductible by purchasing additional cover at the time of booking.

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Yes, you can cancel your rental up to 48 hours before the start of the rental period. In that case, we will refund the amount you have already paid, minus any cancellation or processing fees specified in the booking terms and conditions.